Search results

The purpose of this paper is to discuss citizen participation in public service delivery protests in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities: Lesedi, Emfuleni and Midvaal.

A structured sample of 1,000 respondents was used in the study. The descriptive and inferential statistics approaches were applied to understand the root causes of the protests.

Overall, the average level of satisfaction with public service delivery is quite low. Service delivery protest participants opine that doing so is the only way of getting things done in the municipality. The overwhelming opinion of respondents is that the councillors are unresponsive.

Public service delivery in Sedibeng municipality must improve so that citizens' confidence in municipal governance can rise. Sedibeng municipality should urgently improve the socio‐economic conditions in the communities and should prioritise crime prevention, job creation and development for young people. Health care delivery is important to long‐term residents. Government should ensure that all allegations of corruption and maladministration are speedily and transparently dealt with, without fear or favour.

Studies that provide insight into citizen participation in public services delivery protests in Africa are very few and so this study makes an important contribution to our understanding of this important field.

The purpose of this paper is to analyze citizen satisfaction with public service delivery in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities, Lesedi, Emfuleni and Midvaal.

The sampling procedure was carefully designed, taking into account the spatial distribution of the population in the Sedibeng district municipality and the three local municipalities. A structured sample of 1,000 respondents was used for the study and descriptive and inferential statistics approaches were used. The focus was on citizen satisfaction with public service delivery in health care, housing, water, electricity, solid waste removal, community services or overall physical appearance of the community, cutting crimes and job creation.

Respondents are most dissatisfied with roads maintenance, government efforts to create jobs and reduce crime. Respondents from Emfuleni local municipality hold more positive feelings about public service delivery in the area of water, electricity, and solid waste. Their most negative feeling is in the area of job creation, roads and the municipality's efforts in cutting down on crime. On balance, respondents from Lesedi hold positive feelings about public service delivery only in the area of water and electricity supplies. Similarly, their most negative feelings are in the area of job creation, roads, and the municipality's efforts in cutting crime. Respondents from Midvaal do not hold positive feelings about public service delivery in their local municipality. Similar to other two local municipalities, their most negative feelings are in the area of job creation, roads, and the municipality's efforts in cutting crime. Overall, the most negative sentiment about public service delivery has been expressed by respondents from Midvaal, followed by Emfuleni and Lesedi.

It is important for public service delivery in Sedibeng municipality to improve so that citizens' public confidence can rise.

Throughout Africa, governments have been entrusted to finance and provide basic services such as health, education, telecommunications, safe water and modern sanitation. Adequate access to these services enhances development. Public services are a key determinant of quality of life that is not measured in per capita income. They are also an important element of any poverty reduction strategy. Thus, improving public service delivery is one of the biggest challenges in the continent.

The purpose of this paper is to discuss the regulation, awareness, compliance and performance of small and medium‐size enterprises (SMEs) in Cameroon's Central and Littoral regions, focusing on the manufacturing and retail sectors.

The full survey was conducted on 700 randomly selected SMEs which have identifiable business locations. From this, only 575 enterprises were retained for analysis after performing the coherence test.

Businesses registered for tax and those in the manufacturing sector see tax regulation as a burden. Those having opinions that regulation is rigid, inconsistent and that there is corruption also opine that regulation is negatively impacting on business. High compliance with customs and municipal regulations significantly negatively affect business development. On the other hand, high compliance with health and safety as well as trade regulations is good for SME development. Businesses registered with the Ministry of Trade tend to be more compliant, while those registered with the Municipality are not.

Overall, it is important that government should create an enabling environment for the development of the SMEs in Cameroon.

The number of studies focusing on the relationship between regulation and business performance in Africa is limited. Hence, the contribution of this paper is to enrich our understanding of this important field.

The purpose of this paper is to empirically report the findings on the relationship between financial sector development, economic growth and of millennium development goals (MDGs) for poverty reduction, education and health development in South Africa.

The autoregressive distributed lag bounds testing technique was applied to two indicators of financial development, economic growth and four indicators of MDGs.

Economic growth and MDGs jointly cause financial development. Similarly, economic growth and financial sector development jointly cause the attainment of MDGs. The attainment of MDGs such as increased per capita expenditure on food and education as well as economic growth jointly cause financial development.

The findings highlight the complexity of the relationship between financial development, economic growth and MDGs. It is essential that the government of South Africa pursue a three track strategy of promoting financial sector development, economic growth and MDGs. The development of one strategy causes and is caused by the development of the other two.

Relationships between financial development, economic growth and MDG targets are unsettled in the literature. This paper studies the link between the three variables in South Africa. Hence, the contribution of this study is to enrich the understanding of this important field in the context of an important African country.